All thermostatic cartridges are sent out in heat-sealed packaging which is stamped on the delivery note ‘Sealed packed void once opened we can not refund’
The reason for this is that we do not know if the customer has a faulty hot water system which could be blowing the cartridges and putting a brand new valve into this and running it could blow the cartridge within that day.
Please note the packaging is clear so you will be able to compare the cartridge against your existing cartridge to check that it is the same.
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